Refund policy

At SHRIVANDAN, we take immense pride in the craftsmanship, authenticity, and sanctity of our spiritual lifestyle products. We ensure each item is carefully inspected before it reaches you.

7-Day Replacement Policy: We offer a 7-day replacement policy specifically for items that are delivered damaged, defective, or incorrect. If you receive a damaged or incorrect product, please contact us within 48 hours of delivery at [Your Email Address] with unboxing pictures/videos.

Returns on Spiritual & Wearable Items: Due to the energetic and personal nature of spiritual products (such as Malas, sacred adornments, and wearables) and for strict hygiene reasons, we do not accept general returns or exchanges if the product has been worn, used, or removed from its original premium packaging, unless it arrived defective.

Refunds: Approved refunds will be processed back to your original payment method within 5-7 business days after we receive and inspect the returned item. Cash on Delivery (COD) refunds will be processed via Bank Transfer/UPI.

Cancellations: Orders can only be cancelled within 12 hours of placement or before they are dispatched, whichever is earlier.